I have an email email@example.com that forwards to a personal firstname.lastname@example.org and works fine when someone sends email@example.com a message, I receive it in firstname.lastname@example.org – GREAT!
BUT I have a form on mydomain.com and that form emails to email@example.com
firstname.lastname@example.org does receive the form submission
email@example.com does NOT receive the form
My solution was to ADD my business email firstname.lastname@example.org to my gmail account and delete the forward completely.
This video show step by step how to do that – very simple and takes only a few minutes.